PLEASE READ OUR POLICIES and then click "I AGREE" below to book.
Many policies and terms have recently changed.
Every guest reservation is both important and special to us. However, your reservation is a contract with us, so please carefully read and understand the terms below, before continuing.¬¬
CHILDREN:
We welcome well behaved children AGE 12 AND OLDER, ONLY. Unfortunately our riverside springs and grounds are not suited for younger children and infants. For the safety and comfort of all of our guests, parents must supervise their children at all times and keep them from running, jumping and shouting while here at Riverbend.
ADDITIONAL CHARGES:
There are additional nightly charges for dogs and for additional guests (beyond 2 guests in rooms with one bed, and beyond 4 guests in room with 2 or more beds). Be aware that the final charges may differ from your confirmation quote, especially if you booked online and didn't select the correct number of guests for your party.
RESERVATIONS:
We are a small but busy Inn. We welcome your reservation when your plans are firm. All reservations require ONE NIGHT DEPOSIT charged at the time you make the reservation. Your credit card WILL BE charged after continuing. Please realize that a reservation holds you a room within a certain room type, not any specific room. We reserve the right to change the room assignment as needed, to accommodate other guests and longer stays.
CANCELLATIONS:
- Cancellations must be made by phone only. Cancellation requests sent via email may not be received and you may be charged for the room(s) reserved.
- If you cancel and do not receive a cancellation email, please call us to verify that your room was cancelled and that our email address for you is correct.
- Cancellations (includes: changing dates, shortening of stay, early check out, or "no show") must be made at least seven (7) days before your arrival date to receive a refund of your deposit, minus a $20 cancellation/processing fee per room.
- Cancellations during holiday periods and during special events must be made at least thirty (30) days before your arrival date to receive a refund of your deposit, minus a $20 cancellation/processing fee per room. There is also a two night minimum on many of these dates.
- Please understand that you must take full responsibility for your entire reservation for cancellations within 7 days of your arrival (or 30 days for holidays and special events). No exceptions!
GROUPS:
Groups often do not fit in with our quiet, relaxed ambiance and our house and pool policies. Therefore, group booking require special permission via email before booking. Group reservations (3 or more rooms or 8 or more people, whether booked together or individually) require a non-refundable deposit of one night or 50% of the total cost of the stay (whichever is greater), at the time of reservation and then full non-refundable payment of the balance, at least 30 days before your arrival date. There is a 10% surcharge (15% for one night bookings) for group reservations that don't take our full room inventory. Please do not book your group's rooms online. Email us for permission to bring your group and for other important group info.
CHECK-IN/OUT:
Check-in is between 3:00-6:00 PM. Please call in advance to inquire about the possibility for a check-in later than these hours. Check-out is at 11:00 AM. Due to our high occupancy rates and time needed to clean the rooms, late check-outs are simply not available.
SOAKING:
Public pool soaking is included with lodging during pool hours (8 AM to 10 PM) from your checkin time to 10 AM of your checkout day. Pools may be closed from 10 AM-3 PM for cleaning. Soaking after room checkout is available at regular rates. Private pools are available for rental from 8 AM to 10 PM and are discounted for current lodging guests.
PETS:
Small (20 lbs maximum), well behaved and housebroken dogs (2 maximum) and their responsible owners are welcome. Please call us for details and for permission to bring your dog. Dogs WILL NOT be allowed to stay in vehicles. All dog owners must pay the dog fee and register the dog at the front desk before being allowed on the property. Cats are not allowed at Riverbend. Pet access to pool and common areas is restricted.
SMOKING:
Riverbend is NON-SMOKING indoors and outdoors. Burning candles and incense is also prohibited. Violators are charged a minimum of $250 restoration fee for smoking or for burning candles/incense indoors.
CHILDREN:
We welcome well behaved children AGE 12 AND OLDER, ONLY. Unfortunately our riverside springs and grounds are not suited for younger children and infants. For the safety and comfort of all of our guests, parents must supervise their children at all times and keep them from running, jumping and shouting while here at Riverbend.
Clicking the link below signifies that you have read, understand, and agree to these policies.
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